Consumer rights

National Consumer Rights Day 2021: Celebrating Consumer Rights in India | Latest India News


This day commemorates December 24, 1986, when the Consumer Protection Act received the assent of the President of India.

December 24 is celebrated annually in India as National Consumer Rights Day, also known as National Consumer Day, to commemorate December 24, 1986, when the Consumer Protection Act received the assent of the President of India. . The objective of the day is to make consumers aware of their rights and responsibilities.


Who is a consumer: A consumer is anyone who purchases goods or services and pays for them in return.

Consumer rights in India: The Consumer Protection Act guarantees six basic rights to consumers: the right to choose the product; the right to be protected against all kinds of dangerous goods; right to be informed about the performance and quality of all products; the right to be heard in all decision-making processes relating to consumer interests; the right to seek redress, whenever consumer rights have been violated; right to comprehensive consumer education.

Events on the occasion of National Consumer Day: Each year, the day is celebrated under a specific theme. The Union government, in partnership with the state government, organizes consumer awareness events. Often times, such events feature skits and plays highlighting the rights of clients. In 2019, a virtual seminar was organized by the Department of Consumer Affairs to explain the Consumer Protection Act 2019.


Much like last year, this year’s celebrations will also take place in the shadow of the Covid-19 pandemic.

World Consumer Rights Day: People often get confused between World Consumer rights day and National Consumer Rights Day. Although both have the same purpose, they are seen on different dates. World Consumer Rights Day is celebrated every year on March 15.