Business insurance

Aioi Nissay Dowa Insurance New Zealand Deploys Guidewire InsuranceSuite on Guidewire Cloud for Business Growth

AUCKLAND, New Zealand and SAN MATEO, Calif.–(BUSINESS WIRE)–Aioi Nissay Dowa Management New Zealand (NZ) and Guidewire (NYSE: GWRE) announced that Aioi Nissay Dowa Management NZ has successfully deployed InsuranceSuite on Guidewire Cloud to power its core operations, simplify IT, respond to changing market conditions and provide more value for agents, brokers and policyholders. The company has implemented InsuranceSuite on Guidewire Cloud for its Domestic Motor, Commercial Motor and Payment Protection business lines. Guidewire Partner Connect Consultant Tech Mahindra Group Partner Tenzing led the implementation project.

“Guidewire provides enhanced security, flexibility, and business process optimization, allowing us to quickly adapt to changing customer and market needs and stay ahead of our competition by quickly implementing implement new product innovations. Their innovative solutions like Advanced Product Designer allow us to quickly create new products,” said Simone Labady, CEO of Aioi Nissay Dowa Management NZ. “Partnering with Guidewire and having access to InsuranceSuite means more than just a decision to implement a basic insurance system; it is an alignment of cultures and visions for the future. It was imperative when we were looking for a partner, and Guidewire is a Tier 1 solution provider that I know will stay ahead of the curve when it comes to product development.

Aioi Nissay Dowa Management NZ selected InsuranceSuite on Guidewire Cloud in November 2020. Labady added, “By implementing InsuranceSuite on Guidewire Cloud, we were able to complete the project ahead of schedule and within budget. The Guidewire screen design is well-articulated, simple, and optimized to enable faster processing times to serve customers quickly. Our users are enthusiastic and committed to the continuous improvement of the system. They appreciate the simplicity of being able to manage their workloads so they can focus on response times and improving the customer experience.

Chris Day, Managing Director of Tenzing, said, “We are honored to have led this very successful InsuranceSuite implementation on Guidewire Cloud at Aioi Nissay Dowa Management NZ. The seamless way the extended team of Aioi, Tenzing and Guidewire came together allowed us to collectively focus on what matters to the Aioi business.

“We congratulate Aioi Nissay Dowa Management NZ on their successful deployment of InsuranceSuite on the Guidewire Cloud,” said Roland Slee, Managing Director, Asia Pacific at Guidewire. “We admire Aioi Nissay Dowa Management NZ’s mission to take the worry out of car insurance and get customers back on the road as soon as possible. We look forward to helping the company leverage Guidewire Cloud to deliver on its promise to Kiwis to offer the best, unbiased advice, honor its commitments, and be responsible for providing a consistently high level of service.

Aioi Nissay Dowa Management NZ has also deployed Guidewire DataHub and Guidewire InfoCenter as enterprise-wide data management and analysis systems, and SmartCOMM™ from Intelligent communications for the management of customer communication. Guidewire is a reseller of Smart Communications, a Guidewire PartnerConnect Solution member.

About Aioi Nissay Dowa Insurance New Zealand

Aioi Nissay Dowa Management NZ is part of the global insurance group MS&AD. We contribute to the development of a vibrant society and help ensure a strong future for the planet, by promoting security and peace of mind through insurance and financial services companies. We create value by offering a variety of products and services, in order to prevent risks or minimize the impact of these risks and to reduce the economic burden when these risks materialize. In doing so, we help create an environment in which customers can live and conduct business safely.

Aioi Nissay Dowa Management NZ is a strong purpose and values ​​driven organization and is proud to celebrate 20 years in business in New Zealand.

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About Tenzing

Tenzing has been a Guidewire partner since 2007 and our enduring relationship, combined with our deep understanding of the insurance industry, allows us to focus on what is most important to our customers. We are committed to ensuring that we intimately understand the features offered by new releases of Guidewire Cloud, ensuring that the maximum value is extracted from the platform and realized by our customers.

The Aioi implementation is the only Guidewire Cloud platform currently deployed in Japan and the Asia-Pacific region and Tenzing is proud to be the first Australia-New Zealand Guidewire PartnerConnect consulting firm to be awarded the “cloud specialization” in the region.

Tenzing is a wholly owned subsidiary of Tech Mahindra.

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About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate and grow effectively. ​We combine digital, core, analytics and AI to deliver our platform as a cloud service. More than 450 insurers, from start-ups to the world’s largest and most complex, use Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with over 1,000 successful projects, backed by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of apps that accelerate onboarding, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

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